International Playground offers free Priority Mail shipping via USPS. Faster shipping options are made available via FedEx, which you may add to your cart at check out. All domestic orders shipping within the contiguous United States will be processed and shipped out within 1-2 business days (for Alaska or Hawaii please add one additional day).
International Playground offers free International First Class Mail shipping via USPS for all orders $150.00 USD and above. Faster shipping options are made available via FedEx, which you may add to your cart at check out. All international orders will be processed and shipped out within 1-3 business days. Customs and duties vary based on country.
All orders are processed and shipped within 2 business days from the date your order is received. Orders placed on Friday after 1:00 PM EST will begin processing the following Monday. Transit times do not include Saturday, Sunday or holidays.
International Playground is not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters. Similarly, we are not responsible for delays caused by circumstances related to the courier itself, such as clearance delays. In cases such as these, please directly contact USPS or FedEx with any inquiries about the status of your package or e-mail our Customer Service department at firstname.lastname@example.org.
When your order leaves our fulfillment center you will receive a confirmation e-mail with your tracking number. You can track your package by going to www.usps.com or www.fedex.com.
**Please note: International Playground is not responsible for payment of any customs, taxes, or tariffs imposed by your country of residence.